ITC 2009 Agenda
Keynote Presentation:
Successful people tend to possess several key competencies and abilities. At the top of this list are the ability to build and maintain a high team and competency of demonstrating sound judgment. Judgment is labeled a competency because it is something that can be improved; it is not innate or immalleable.
The purpose of this Keynote is to inform and discuss the concepts of critical thinking in order to improve judgment. Critical Thinking can be defined in many ways because there are several disciplines that claim ownership to the subject. Thinking that is self-regulated, purposeful, unbiased, and reflectively skeptical would typically fall into the category of critical thinking. As leaders and thinkers we typically, and appropriately, do not apply critical thinking to each of our daily decisions. However, if the potential outcome of the decision is important, if the complexities of the issue are great, or if we would classify ourselves as having strong thoughts on the topic under consideration, then we should probably take the time to think critically on the topic before exercising judgment.
This Keynote presentation will expose you to foundational concepts of critical thinking in order to improve your decision making skills, judgment, and eventually your ability to be an effective leader in this complex 21st century environment. BIO: STEPHEN (Steve) GERRAS is the Professor of Behavioral Sciences in the Departmentof Command, Leadership, and Management at the U.S. Army War College. He serves as the director of the strategic leadership curriculum at the War College. Colonel (Retired) Gerras served in the Army for over 25 years, including commanding a light infantry company and a transportation battalion, teaching leadership at West Point, and serving as the Chief of Operations and Agreements for the Office of Defense Cooperation in Ankara, Turkey during Operation Iraqi Freedom. He is an airborne ranger and holds a B.S. from the U.S. Military Academy and an M.S. and Ph.D. in Industrial and Organizational Psychology from Penn State University. His main areas of interest are strategic leadership, leadership development, and improving the judgment and critical thinking skills of leaders. He has worked on numerous projects for the Chief of Staff of the Army related to leader development. Steve has published articles in the Journal of Applied Psychology, the Journal of Applied Behavioral Science, and the Information Age Warfare Quarterly.
CASE STUDY
Case Study
Session Room One
May 21, 2009 -1:00pm - 1:50pm
Presenter
Charles Brennan | Deputy Secretary
PA Office of Administration
Public Safety Radio
Governor's Office of Administration
Commonwealth of Pennsylvania
PA-STARNET is the Commonwealth's voice over IP radio network. It extends across the 45,000 square miles of the state and into every county 911 center. There are presently 18,000 radios on the network owned by 17 state agencies with 1000 radios in the hands of local first responders via the Regional Counter Terrorism Task Forces. The network mixes voice and data over the same system enabling 1300 Pennsylvania State Police (PSP) vehicles to have access to state and federal databases for stolen property, missing and wanted persons and protection from abuse orders. PSP also received driver's license information including the license photo from a PennDot database.
The network is capable of supporting additional data applications and some are already planned like AVL (automatic vehicle location) which will soon be made available to state agencies.
The radio system sits on a robust microwave system which is one of the largest privately owned microwave networks in the United States.
Session Room One
May 20, 2009 - 2:00pm - 2:50pm
Leader in the Field
Presenter
Michael Paddock
CEO
Grants Office, LLC
Rochester, NY
Over the past several months, Grants Office has worked to develop an extensive pool of knowledge and resources relating to the American Recovery and Reinvestment Act. Grants Office leverages this body of knowledge of the various facets of ARRA funding (in addition to ongoing annual grant funding) daily in support of its clients, and Mr. Paddock already provide some of that information publicly, through venues like the Stimulus Intelligence Series, a series of free, content-rich Webcasts, sponsored by Cisco Systems. Registration and recordings of these sessions are available at http://grantsofficeevents.webex.com.
Biography
Michael Paddock serves both as Chief Executive Officer of Grants Office, a national grant development services firm, and as Grants Columnist for the award-winning HSToday magazine. In his role at Grants Office, Mr. Paddock consults with dozens of health care agencies, state and local governments and international agencies on grant funding. He contributes regularly to a wide range of publications, and he is a featured speaker at many national conferences specializing in healthcare and homeland security funding. Mr. Paddock served from 1996-2001 on the US Interagency Electronic Grants Committee and co-founded the New York State E-grants Project in 1999. His article “Funding the First 72 Hours” was recently accepted as a reference within the National Blueprint for Secure Communities, a joint project of the National Council on Readiness and Preparedness and the John F. Kennedy School of Government at Harvard University.
Case Study
Session Room One
May 21, 2009 - 10:30am - 11:20amPresenters
Gerry Wethington
Vice President
North American Homeland Security
and Justice & Public Safety Program
Unisys Global Public SectorPresentation
Information analytics and data fusion is now emerging as a strategy rather than a concept. Fusing intelligence data together with the appropriate analytics tools can provide you with a foundation to create a comprehensive view of your environment. This enables multi-level government agencies to better collaborate to detect, prevent, respond and recover from public safety and all hazards events. Attend this session to gain insight into the guidelines and baseline capabilities that have been identified for fusion centers and the types of activities that are being undertaken to implement a successful fusion center vision.
Biography
Gerry Wethington is vice president, North America Homeland Security and Justice & Public SafetyPrograms, Unisys Global Public Sector, responsible for leveraging the entire portfolio of services, solutions and technology products to take Unisys to a leadership position in these markets. Gerry is based in Reston, Va., and has an office in Jefferson City, Mo. Prior to joining Unisys, Gerry served as Missouri's chief information officer (CIO) and as a member of Gov. Bob Holden's cabinet, where he led Missouri’s e-government efforts to improve the delivery of government service to its citizens. He also led the development of Missouri’s Adaptable Enterprise Architecture Program. Considered one of the best in the nation, this program resulted in significant savings and improved efficiency in the state’s business and IT programs. Gerry is recognized nationally as a leader in the areas of government process reform, enterprise architecture, justice integration and interoperability, and project management. Gerry served two consecutive terms as the president of NASCIO, the National Association of State Chief Information Officers. Gerry is the only state CIO to serve consecutive terms as president in the association’s 35-year history. He also served as chair of NASCIO’s Enterprise Architecture Committee and as a member of its Executive Committee. Gerry was Missouri's SEARCH representative, serving as chairman and member of the Board of Directors. SEARCH is the National Consortium for Justice Information and Statistics, with representatives from all states, responsible for formulating recommendations on criminal justice policy. He served as vice chair of the membership group and chaired the Planning Committee and the Systems and Technology Program Advisory Committee. Former Attorney General Janet Reno appointed Gerry to the Global Justice Information Sharing Advisory Commission, an advisory body to the U.S. Attorney General created to support broad-scale exchange of pertinent justice information. Gerry served as the vice chair of the commission and served on the Executive Steering Committee. Gerry is a frequent speaker at seminars and conferences on topics related to government process improvement, enterprise architecture, technology infrastructure centralization and consolidation, homeland security, criminal justice integration and interoperability, progress and performance metrics implementation and software engineering. Some of the programs where Gerry has spoken include: CIO magazine’s Strategic Initiatives Conference, the Department of Justice, Office of Justice Programs Integration Workshops, the National Governors Association (NGA) Justice Integration Workshops and Chiefs of Staff Retreat, NASCIO annual and mid-year conferences, SEARCH’s Integration Symposium, FSI’s State of the State’s Address, technology symposiums in the states of Texas, North Carolina, Ohio, Tennessee and Connecticut, the Japanese Prefecture Government CIO Forum in Tokyo, Japan, the Missouri Police Chiefs Association Legislative Seminars and the Missouri Office of Prosecution Services Training Seminars.
Case Study
Session Room One
May 21, 2009 - 8:30am - 9:20am
Presenters
Misty Fasnacht
Analytical and DBA Services Manager
Information Technology and Budget Services
County of Lancaster, Pennsylvania
Ren Baker
President and CEO
CDS Solutions Group
Presentation
CDS Solutions Group, and the County of Lancaster, Pennsylvania, present a case study on the value of a purpose-built solution that uses new-media technologies for meeting capture, video streaming and archiving which provides comprehensive coverage in an easily accessible, on-demand format and archives the meetings for future reference and accountability.
President Obama's Open Government Directive emphasizes the importance and value of using new technologies to keep work and activities of the government transparent to its citizenry, maintaining an environment of accountability, trust, public participation, and collaboration.
Lancaster County, PA, approached CDS Solutions Group to design and develop an affordable meeting capture solution for their weekly Commissioners Meetings and other group-based meeting activities. The County wanted the capability to stream public meeting content using the Internet without impacting their internal infrastructure, yet fully integrating with their current website design. The media content would then be accessible in an unedited format for future review by constituents, as well as be easily identifiable as an official meeting of the local government.
A simple to use, cost-effective system that provides the County with an easy-to-use tool to capture multiple camera video and high-quality audio content of their public meetings for later viewing. Without the presence of a technical operator, the system accurately captures, compiles, and processes the video and audio from each meeting using multiple cameras and microphones, automatically mixing the video and audio content, and rendering the file to a web-ready format. Once the recording is finished, the rendered file is pushed to a hosting server in CDS' offsite data center. Users can access the properly formatted streaming video from an HTML link on the client's website, and enjoy the efficiency of clicking specific agenda items to jump to that portion of the video archive. Past meetings are then archived for future reference and complete accountability of decisions made and resolutions passed, and can serve as official video minutes.
The innovative system is a fixed installation, and can automatically switch cameras based on microphone impact/activity, identifying who is speaking and focusing the appropriate camera exactly where it needs to be. The system requires minimal user interaction and provides transparency of the technology itself - allowing meeting participants to focus on the agenda and meeting and not the technology.
Digital video is a powerful tool and resource for information in today's society. This popular, new media format enhances accessibility and encourages the public to play a more active role in community government. This format of sharing and distributing information is key to meeting the needs of constituents and attracting new audiences by providing insight into the issues their communities are facing, requesting feedback and comment from the public, and officially reporting on activities and decisions made.
The system continues to be developed, adding new features and enhancements, including making non-meeting videos available with the system, and further developing the delivery technology to support devices such as mobile phones. By opening up the technological capabilities, both the County of Lancaster and CDS Solutions Group are working to achieve the vision of government seeking and supporting an openly informed public, and a deeply involved citizenry.
Biographies
Misty Fasnacht is the Analytical and DBA Services manager for the Lancaster County, PA Information Technology and Budget Services Department. This particular division of IT assists County agencies and departments in finding ways of doing business more effectively and efficiently by performing business process analysis, implementing best practices, recommending process and software solutions, and providing large and small project management services. Fasnacht has also worked in the areas of fiscal management, technical support, application and web development, database administration, GIS development and architecture, and project management. She has presented seminars on the integration of GIS and Computer Aided Mass Appraisal at the Pennsylvania GIS Conference and the ESRI Mid-Atlantic User Group Conference.
Ren Baker is president and CEO of CDS Solutions Group, a technology and business solutions company known for its custom software and automated business solutions and systems. A dynamic speaker, Baker has presented numerous work shops and seminars to a variety of industries all over the Country. He delivers his expertise in a no-nonsense, common-sense approach that provides his audience with content that has immediate “take home” value. His enthusiasm for his subject matter energizes participants and empowers them with the very latest information on technologies, trends, security issues, and new opportunities on the horizon. Participants are challenged and motivated -- armed with an action plan that clearly identifies the work that needs to be done, as well as an approach to effectively make it happen.
Multi-State case studies will be presented in a virtual and onsite panel session
Session Room Three
May 21, 2009 - 9:30am - 11:20am
Presenter: Chris Shenefiel, Solutions Development Manager Safety and Security Solutions US Public Sector Cisco Systems, Inc.
In this role, Shenefiel is responsible for defining US Public Sector solutions that strengthen Cisco’s position in the US State, Local, Federal and Education markets. Shenefiel brings more than 18 years of high technology experience in engineering, marketing, consulting and general business management to Cisco. He served in other senior management positions with several of the world’s largest communications and wireless corporations including Motorola, Southwestern Bell, and AT&T Communications in capacities that include software design, user interface design, applied R&D, professional services, project management and product management.
Panelists include
Jimmy Gianato, Director
West Virginia Division of
Homeland Security and
Emergency Management Services
Craig Fetzer
Maryland SIEC Technical Chair
Division Chief Communications
Maryland State Highway Administration
Kevin R. Campbell
Pennsylvania Emergency Management Agency
Bureau of Technical Services
• Other invited panelists
In this session Cisco and a panel of experts will present an architecture that allows for the sharing of applications and disparate infrastructure using the Cisco Open Platform for Safety and Security (COPPS). Hear first hand how the above panelists from three States accomplished their goals to enable and enhance interagency public safety coordination and collaboration.
The COPSS architecture enables the proactive protection of assets, employees, and citizens through a scalable, tested design. The architecture provides a more complete common operating picture, improves decision and response cycle times, and takes advantage of the IP network to expand the range and effectiveness of your emergency operations teams. The platform takes advantage of a converged IP network and:
• Increases employee safety and security through emergency notification and early warning
• Improves risk mitigation by facilitating continuity of operations (COOP), crisis management, all-hazards incident response, as well as facilities and critical infrastructure protection
• Reduces cost of operations
• Overcomes interoperability issues
Many first-responder and government organizations have deployed advanced communications systems, video surveillance cameras, sensors, building management systems, and access controls. These systems could be more effective if they worked together rather than in isolation. The Open Platform for Safety and Security integrates these disparate systems, enabling them to interoperate over the IP network.
The comprehensive architectural approach helps organizations protect mission-critical processes by using commercial, off-the-shelf (COTS) products that are integrated by the resilient IP network. The platform combines voice, video, data, and physical security systems to create a holistic, common operating picture. Use of COTS products reduces costs and enables agencies to integrate more capabilities from different vendors as mission needs change.
Some examples of solution components, which can be mixed and matched, include:
• Communication
o Command and control
o Emergency notification and early warning
o Collaboration and virtual emergency operations
•Physical security
o Video surveillance cameras and video analytics software
o Sensors
o Physical access controls
• Common operating picture
o Geospatial displays
o Fusion, filtering, and correlation of data feeds from sensors and cameras
o Decision support and policy-based response
As safety and security threats increase, State and Local Governments organizations are striving to empower the workforce by delivering the right information at the point of need to protect citizens and critical assets. The Open Platform for Safety and Security addresses this requirement by integrating isolated systems to create a common operating picture. Benefits include:
• Improved employee safety and security during emergencies through early warnings and employee accountability
• Enhanced risk management by facilitating continuity of operations, crisis management, and all-hazards incident response
• Protection of facilities and critical infrastructure using network-connected physical access controls and sensors
• Reduced operational costs by using technology to make existing resources more effective
• Interoperable communications regardless of device or location
• Strengthened interagency coordination and collaboration made possible by real-time data, video, and voice on location.
Please join us for this informational session:
For many government organizations enhancing Public Safety through the coordination of Intergovernmental agencies or interjurisdictions is a high priority but a major challenge. Come learn about how this is being done today through advanced IP communication interoperability. Some of the demonstrations you will see inlcude:
• Emergency communications between disparate radios, traditional and IP phones, desktop and personal computers, and other mobile devices.
• Video survaillance using IP and Analog camera’s routed to anywhere on the IP network
• Ad-Hoc and Emergency alerts from various types of sensors
Case Studies
Panelists
Judge Paul Raleeh
County Justice of Peace
Precinct 1
Collin County, Texas
Sara Diaz
San Diego Fire Department
Scott Feinberg
Public Sector
Tandberg
Presentation
Do you really need to be there in person or can meet face to face and use that time for other business. Today, video communications is being used to hold court from any location, even from the home of the judge. At the same time, video is streamed from a helicopter of wild fires that are threatening lives in the San Diego area into a video conference with the Governor. From your PC camera at the airport to a mobile command conference table, video conferencing applications are changing the way we communicate. Video is moving beyond the conference room and wired networks and integrating with many other applications that you use today. You can now stay connected from anywhere.
Please join Judge Paul Raleeh, County Justice of the Peace for Precinct 1 from Collin County, Texas, Sara Diaz with San Diego Fire department and Scott Feinberg, Public Sector expert of TANDBERG in examining various applications in which visual communications has impacted the way business is conducted within state, city and county organizations.
Case Study
Session Room One
May 21, 2009 - 9:30am - 10:20am
Presenters
Dan Krautheim
Director of Database Administration
Pennsylvania State Employee Retirement System
Blaine Brothers
Senior Sales Consultant
Oracle Corporation
Presentation
Enterprises are experiencing an explosion in the volume of data required to effectively run their businesses. These same organizations are facing challenges in the way they comply with payment card industry (PCI), data security standards (DSS) and Sarbanes-Oxley (SOX) requirements. In this session, Oracle will discuss features and functionality built into the Oracle 11g database that can significantly reduce the storage footprint of databases that hold structured data (numbers, characters), unstructured data (documents, spreadsheets, XML) and backup data (RMAN backups and Data Pump exports). This session will also illustrate how organizations can address regulatory compliance requirements by protecting sensitive data on the network, backup media, and within the database.
Case Study: The PA State Employees Retirement System will discuss their plans to utilize the Oracle Advanced Security Option to address the following business needs:
1. Protect database columns with sensitive information such as social security numbers.
2. Protect the entire database on machines outside of the SERS central office.
3. Protect the transmission of sensitive data across the network
4. Protect off-site tape backup copies.
Case Study
Session Room Two
May 21, 2009 - 1:00pm - 1:50pm
Presenters
Alice Poukish-Sanders
Information Technology Specialist
Pennsylvania Infrastructure Investment Authority
PennVest
Sherri Henderson
IMR
Presentation
This presentation will demonstrate the document retention solution designed by IMR for PennVest. This solution incorporated the current document retention policies dictated by the Commonwealth with the OnBase solution designed by IMR for complying with the document retention guidelines.
The presentation will describe the major requirements and associated issues that had to be addressed to build this solution. We will discuss user options, user response and acceptance as well as demonstrate a process flow including the automated process of the retention cycle.
We will present e-mail retention and requirements and discuss Outlook Integration and how we integrated email retention with document retention to offer a complete document/email retention solution for PennVest.
Bio
Alice Poukish Sanders is an Information Technology Policy Specialist at the Pennsylvania Infrastructure Investment Authority (PENNVEST). She began her career within the Commonwealth as a Pa Management Associate (PMA) in 1999. Alice joined PENNVEST in 2001 as a database administrator. In 2003, Alice became the OnBase Administrator and assisted in the development and implementation of OnBase within the agency. Currently, she is implementing document retention and email retention within PENNVEST. Alice has a master degree in Public Administration from Penn State University.
Unified Communications & Web 2.0 Strategies in Government:
Optimize to better serve, create jobs and improve sustainability
Case Study
Session Room Three
May 20, 2009 - 3:00pm - 3:50pm
Panelists Include
Industry experts discussing Web 2.0 strategies within
Government
Presenter
Carl Wagner
Senior Manager
Business Development
Cisco, Advanced Technology Group
Presentation
This will be an executive discussion. Unified Communications (UC) is much more than providing dial tone or replacing an old phone system. Rather, it enables business process change that helps meet government’s top-level goals.
In this session Cisco, and a panel of experts will present an architecture that allows for the sharing of applications and disparate infrastructure using Unified Communications Solutions. Hear first hand how the panelists accomplished their goals to enable and enhance workforce productivity and citizen satisfaction. Discussion topic include:
Benefits of Unified Communications: The business case for UC can be justified by focusing on ROI, business process improvements, or both.
Unified Communications Meets Top-Level Business Goals: Government managers are more concerned with how UC meets their business goals than how it works technically. Common business challenges that UC helps solve are improving constituent service to increase citizen satisfaction, improving operational efficiency, and controlling costs.
Improving Customer Service for Citizen Satisfaction: UC provides an advantage in the following ways: Helping callers to reach the right employee on the first try, Eliminating boundaries between offices, Improving the contact center experience, Facilitating collaboration.
Improving Operational Efficiency: Business decision makers are receptive to technology that improves business processes to increase operational efficiency. Unified Communications advantages are: Increased employee productivity, Greater automation of processes, with reduced errors and lower costs, Enhanced accessability from any workspace, Better collaboration amongst workforce and constituents
Controlling Costs: Cost control is one of the most compelling arguments for UC because it directly reduces Agency operating costs and increases productivity.
1. Reduces travel time and expenses: Use web and videoconferencing solutions to replace certain in-person meetings.
2. Eliminates charges for moves/adds/and changes: Carriers charge between $75 to $135 for each request.
3. Reduces voice service bureau charges: In a 2006 Sage Research survey, participants that moved from a third-party conferencing service to an internal system based on UC reduced costs by nearly 30 percent.
4. Reduces PBX maintenance and leased line costs: Traditional PBX systems are costly to maintain.
5. Reduces phone bills: Avoid toll charges between offices because calls travel over the IP network.
6. Reduces IT network management requirements: A unified network is easier to install, manage, and support than separate networks for voice, video, and data
7. Improves efficiency and speed of communications: Off-the-shelf 3rd party solutions enable organizations to broadcast announcements and alarms directly to the built-in speakers of Unified IP phones.
Unified Communications Helps Transform Government Business Processes
UC helps address business challenges and optimize business processes. UC solutions transform the phone system from a mere provider of dial tone to a valuable tool for process transformation. One analogy is that UC compares to traditional telephony in the same way that a computer compares to a calculator.
For many government organizations, making an ROI case can help support the decision-making process. Unified communications is much more than a replacement for the existing phone system. Rather, it provides a platform for business-process change that can significantly enhance constituent relationships, citizen satisfaction, operational efficiency, safety and security and cost control.
Bio
In his current role, Carl works with government and education clients as a business process transformation consultant utilizing Unified Comunications technologies as the platform for process change. Carl’s career in computing and communications spans 30 years. The last 16 years with Cisco. Carl has held positions in hardware and software development, product marketing, systems engineering and sales.
Case Study
Session RoomThree
May 20, 2009 - 2:00pm - 2:50pm
Panelists
Jeffrey W. Brown
Johnson Controls Inc.
Matthew J. Frederickson
Director of Information Technology
Council Rock School District
Bryan Mehaffey
VP of Systems and Engineering
Ave Maria Foundation
Trent Blair
Director
Facilities Management
Design and Construction
State of Missouri
(Invited panelist)
*Special note: each of the above institutions has claimed well over 1 million dollars is savings and cost avoidance
Presenter
Bryan Kustner
Cisco Business Manager
CRE Channels
Presentation
In this session Cisco and a panel of experts will present a business case that the IP network can be leveraged to layer services other than traditional data, voice and video, to help State and local governments create and manage intelligent buildings, reduce energy consumption, sustain green policies and obtain operational savings and efficiencies.
Cisco, along with the panelists, will demonstrate how it is leveraging its depth and strength through proven technology to exploit the power of the network as the foundational platform for providing an Intelligent Building architecture through the concept of “Connected Real Estate” (CRE).
Considering that commercial buildings consume 50 percent of the world’s energy and because State and local governments are facing environmental, business and budget challenges, Connected Real Estate is rapidly becoming an industry standard and is the model of the future. Anticipating global trends, standards adoption, and government or corporate initiatives to manage energy in non-residential buildings more efficiently, Cisco and it’s ecosystem of partners helped develop an Intelligent Building Architecture to lead the industry in designing and retrofitting buildings to be “Intelligent Buildings.”
The connected intelligent building architecture is a catalyst for a new Information Utility, the representation of converged data via the open standard Internet Protocol (IP) from all source points in any structure — reducing total cost and complexity by leveraging the IP network as the Information Utility.
Through this Utility, the CRE solution provides services-enabled network services, rules-based technologies, management systems, data feeds, user dashboards, and IP technologies, while also providing new, differentiated services opportunities. The total CRE solution integration thus enables overall operation efficiencies required for energy management, green incentives, and safety and security.
The panel will show how the CRE solution is a framework that positions the “Network as the Platform”, to integrate and combine proven advanced technologies into a customized solution, leveraging the existing disparate, and perhaps inefficient silos, set of communications, security, and building systems onto a single, converged IP network.
Some of the next-generation technologies that will be explored include EnergyWise; Cisco’s example of a Building Network Mediator; IP-Enabled Network Platform; Digital Signage; Mobility; Security; Unified Communications; HD TelePresence; Video Surveillance; and Access Control. Full integration of these technologies over IP starts to solve some of Government’s key operational and budgetary challenges and to promote full collaboration across the organization. CRE empowers state and local government customers with a wide range of benefits, including:
Compliance with energy objectives: The CRE solution can reduce energy consumption through integrated energy-saving options, monitoring and reporting, and management. By creating an integrated building system, State and Local Governments can centrally manage the operation of all systems including, but not limited to, lights, heating, ventilation, air conditioning, security systems, and elevators to save energy, improve responsiveness, and cut costs. ? Reduced capital and operating expenses: Converging disparate building systems with a single, more simplified building information network allows State and Local Governments to reduce capital investment, upgrades, support cost, and ongoing maintenance. Using intelligent middleware technology that enables government to integrate building infrastructure and IT applications over a common IP network will result in improved efficiencies, greater energy savings, and a reduced carbon footprint. Equally important, Cisco and its partner technology can migrate existing investments onto an open platform that enables monitoring and control of legacy building systems as if they were all operating as a seamless, homogeneous resource, managed from a single operation center. Employee recruiting and retention: Unified Communications and mobile solutions allow State and Local Governments to provide a collaborative and interactive environment that inspires and improves employee and constituent creativity and productivity. Promote safety: Deliver optimal safety and peace-of-mind to the workplace, through integrated security over an intelligent information network foundation. Security services include digital signage, video surveillance, access control, and accessible two-way communication, instant communication of emergencies and unexpected events, and fire control. Increase productivity: Facilitate enhanced communications and collaboration by providing access to secure Internet, IP telephony, HD TelePresence, and advanced audio and videoconferencing from common areas and offices.
Broadband and the Value for 21st Century Government Applications
Case Study
Session Room Two
May 21, 2009 - 8:30am to 9:20am
Presenters
Graham Richard
Author
Former Mayor Ft. Wayne Indiana
Manish Nasta
VP Engineering
Verizon Business
Presentation
As more and more state and local governments tap the power of Internet protocol services, network convergence is moving from theory to reality. Government agencies are quickly adopting IP products and services to enrich constituents’ lives at home and at work. Convergence typically refers to taking historically separate voice and data networks and “converging” them into a single system to support IP-enabled devices such as phones, computers, cameras and applications yet to be conceived. Technology leaders in government and the private sector are increasingly embracing IP to streamline networks, reduce costs and introduce new communications tools and applications. As the workforce becomes increasingly mobile, convergence is enabling governments and enterprises to extend beyond the traditional four walls. Whether it is a college campus updating to an IP network to facilitate distance learning, a local government deploying new applications, or a state agency adopting video conferencing to keep up with agents in the field, network convergence is changing how we conduct our daily lives.
Verizon Business will provide an overview of the benefits of network convergence and include guest speaker, Graham Richard, author of Performance is the Best Politics and two-time former mayor of Ft. Wayne, Indiana to discuss examples of how broadband has been deployed in Ft. Wayne. In today's business climate it is important to look to various funding models as state and local governments look to deploy broadband networks, Mr. Richard will discuss the impact of different grant models and how stimulus/reinvestment funding can assist with the development of new broadband applications.
Real-world Security Incidents Highlight New Trends and
Updated Cyber Security Recommendations
Session Room Two
May 21, 2009 - 10:30am - 11:20am
Presenter
Chris Novak
Security Solutions Principal
Verizon Business
Presentation
Building upon the findings from the 2008 Data Breach Investigations Report, Verizon Business will share new analysis and findings from real-world security incidents that took place in 2008. The costs of data breaches and data loss continue to escalate and can be measured by lawsuits, and civil and regulatory penalties. Breaches can trigger an obligation to notify impacted customers, leading to the erosion of customer confidence. The potentially serious consequences of data loss are making data protection a management priority.
Did you know that 285,000,000 records were compromised among breaches Verizon Business investigated in 2008 alone? Don’t miss your opportunity to hear more of what we found. The discussion will walk you through:
• New Findings
• New Trends
• Updated Recommendations
Mobile Computing Applications for Government
Case Study
Session Room One
May 20, 2009 - 3:00pm - 3:50pm
Presenters
Jason Smith
Principal
Pennsylvania Department of Revenue
Bureau of Lottery
Eric Krug
Principal
Verizon Wireless
Presentation
Today, state and local governments are much more decentralized and have an increased number of mobile and remote employees, as well as an increased number of extranet opportunities. An enterprise’s network is no longer just confined to the walls of a building; it is now “boundary-less” due to the highly mobile workforce that is prevalent today.
Enterprises also view remote access as a core IT service due to the extensive web environment. Securely connecting remote users to resources is not a new issue for IT, it is just an issue that is now at the forefront of IT.
Changing work styles and communication devices increases user expectation. Changing work styles, new computing, communication devices, and user expectations are driving demand for expanded remote access. The expanding nature of wireless (WiFi) and broadband technologies is also at the forefront of why today’s end-users have greater expectations surrounding remote access. Receiving all types of information while mobile has become a fundamental aspect of people’s lives.
Users expect high-speed access to Internet entertainment, information, and electronic commerce (e-commerce) services wherever they are, and not just at a desktop computer, home PC, or television set. It's not uncommon for a mobile business worker to tote up to three devices -- a wireless phone to handle voice calls, a notebook or laptop for wireless access to e-mail, and other data and a wireless PDA to manage contacts and schedules.
See the latest technologies in mobile computing from Verizon, and learn how the Commonwealth of Pennsylvania Department of Revenue / Bureau of Lottery utilize PC Cards/Embedded Modems and has been able to make field personnel more productive.
Session Room Four
May 20, 2009 - 1:00pm - 1:50pm
Leader in the Field
Presenter
Dr. Alan R. Shark
Executive Director, CEO
Public Technology Institute
Washington, DC
and Assistant Professor
Rutgers University
School for Public Affairs & Administration
There is a revolution underway that comes under the heading social networking, Web, 2.0 and more! Social platforms such as wikis, blogs, twitters, forums, groups, podcasts, mashups, virtual worlds like Second Life, and sites for social networking, recommender systems, social bookmarking, social news, knowledge sharing are moving rapidly and in many unexpected ways. How will this new technology evolution affect city and county governments? What do the current trends indicate? What are the benefits and what are the risks to network security? What do you need to know and why.
Dr. Alan Shark, Executive Director and CEO of the Public Technology Institute (PTI) who also serves as an assistant professor for public affairs and administration at Rutgers University will take on an active journey through social media and its uses and implications for IT professionals and elected leaders. Just bring an open mind and be prepared to navigate through the new social media!
Session Room Two
May 20, 2009 - 3:00pm to 3:50pm
Expert in the Field
Presenter
Jeff Moris
Mobility Solution Specialist
Microsoft
In this session, we will take a look at organizations that have turned to Windows Mobile for their wireless messaging and mobile line-of-business application needs and why they switched. Windows Mobile delivers unique and compelling advantages which make your users, developers and IT staff more productive. The speaker will provide an overview of the features that make the Microsoft mobile computing platform a clear choice for organizations and will also review customer references to support the discussion. Speaker bio: Jeff Morris is the Mobility Solution Specialist for US Incubation Sales, responsible for managing the Mid Atlantic States District’s mobility franchise. He provides organizations with consultative guidance for Windows Mobile OS management, security, and corporate network access for wireless messaging and mobile line of business application scenarios. A 10-year veteran at Microsoft, Jeff is not only well versed in enterprise mobility; he also has a deep knowledge of Microsoft’s comprehensive enterprise software product and technology offerings. While at Microsoft Jeff has held several technical roles including Database and Developer Tools Technology Specialist, Application Platform Solution Specialist, and Account Technology Specialist. He also holds Microsoft Certified Systems Engineer and Microsoft Certified Product Specialist credentials.
Session Room Three
May 21, 2009 - 1:00pm to 1:50pm
Introduction of New Platform
Presenter
Phil West
Principal Technology Architect
Emerging Technologies Group
U.s. Public Sector at Microsoft
Microsoft
This presentation will introduce you to Microsoft’s Azure Platform. Azure™ is an internet-scale service-based application platform hosted in Microsoft data centers. Azure includes compute, storage, and application services, all available as elastic resources, and all accessible via standard communication protocols and models. Azure works with the tools, skills, data, and applications you already have. With Azure, you can build new connected applications or extend existing ones, quickly and cost-effectively. Azure offers guaranteed reliable hosted infrastructure under a pay-as-you-go plan. Suitable for use in a wide variety of application types, and by all types and sizes of organizations and companies, Azure cuts capital and operating expenses and reduces risk. The presentation will also include a short case study on the newest programs to leverage the Azure Service Platform – the Stimulus 360 project, aimed at showing the relevant drill-down data from the economic stimulus spending initiatives.
The presenter is Phil West, a Principal Technology Architect within the Emerging Technologies Group for U.S. Public Sector at Microsoft. Phil has worked in the technology industry for over twenty five years, including application development, administration, data center architecture, networking, systems design and consulting. Phil works with a wide variety of public sector customers – ranging from all levels of government and military to healthcare and education accounts. Phil is also responsible for other areas of technology consulting such as Microsoft Surface, Windows 7, Windows Server and Linux interoperability/open source. He is married, with one daughter, and has his headquarters in North Carolina.
Session Room One
May 21, 2009 - 2:00pm to 2:50pm
Experts in the Field
Presenters
Nora Doyle
Deputy Chief Counsel for Information Technology
PA Office of Administration
Office of General Counsel
William W. Warren, Jr.
Saul Ewing LLP
The Statement of Work (SOW) is arguably the most important part of a procurement document. It tells the offeror what the contracting entity is seeking. If that document is not well written, it may be a source of dispute and could well lead to costly litigation and/or mutual misunderstanding leading to dissatisfaction on the part of both the entity contracting for the services and the contractor.
The focus of this program will be on legal review of SOW’s. It will consider common problems with SOW’s from the standpoint of both the entity which issues them (i.e. identification of common problems and how to address them) and the offeror which seeks to respond to them (i.e. what the offerors attorney reads after a contract has been awarded and there is a dispute over what the contract says).
Session Room Four
May 20, 2009 - 2:00pm to 2:50pm
Experts in the Field
Presenters
M. Catherine Nolan
Assistant Counsel
Pennsylvania State Employees' Retirement System
Marty A.Toth
Assistant Councel
Pennsylvania State Employees' Retirement System
In this session the new RTKL from the perspective of RTKL Counsel for a State agency will be shared with employees of local governments who deal with the RTKL.
In this session also shared will be a very brief historical perspective to put the current RTKL climate in context. The repeal of the former law and enactment of the current law were driven by an outcry about the lack of transparency in Pennsylvania government, whether that problem was real or perceived. The resulting law is dramatically different from its predecessor in that it starts from the presumption that every record received or maintained by a government agency is public and the burden is on the agency to show why a record is not accessible. The new law also shortens the time for agencies to respond and requires agencies to accept electronically submitted requests. These and other changes in the law have necessitated business practice adjustments.
Also discussed will be, practical considerations the presenters have addressed and how they have advised their client . Some of the issues include, drafting a RTKL policy, the use and retention of e-mails and other electronic correspondence which are now generally accessible to the public, record retention practices, developing an agency-specific RTKL request form, electronic submission of requests and tracking procedures.
Strategic matters such as 1) what to do when a requested record is not subject to access under the RTKL but that the agency is willing to provide nevertheless and 2) factors to consider when deciding whether to request an advisory opinion will be discussed
Persenters will also address substantive, interpretive matters which could include charging fees, whether or not the agency must mail records in response to a request and any other topic addressed in OOR opinions.
Session Room One
May 20, 2009 - 1:00pm to 1:50pm
Expert in the Field
Presenter
Omid Krabbe
Senior Sales Consultant
Oracle
Enterprise 2.0 is the use of Web 2.0 technologies and usage patterns in the enterprise to foster a next-generation, collaborative workplace that is Internet powered, user focused, and community centric to improve the productivity of internal and external business processes. WebCenter Suite enables this type of work environment by providing Enterprise 2.0 applications such as wikis, blogs, enterprise application mashups, social networks, team spaces, and enterprise content management. This presentation will also include implementation best practices on deploying Enterprise 2.0 applications throughout your organization.
Session Room Two
May 20, 2009 - 2:00pm to 2:50pm
Case Study
Presenters
Joe Vossen
Vice President of Information Services
Smead Manufacturing Company
Daniel Weiss, Director
Principal Technologist Group
Unisys
The Real-Time Enterprise (RTE) is real, it's achievable and it can change the way in which you do business today. Imagine delivering IT infrastructure as a service. Imagine being able to dynamically align and deliver IT resources and costs to meet changing business demands. Imagine your IT team spending their time driving business innovation instead of facilitating problem remediation.
It is possible. Join us for an informative discussion as Daniel Weiss, Director, Principal Technologist Group at Unisys and Joe Vossen, Vice President of Information Services at Smead Manufacturing Company, present the reality of the RTE. First we’ll define RTE, its value to your organization, and the Unisys solution driven by our 3D Blueprinting approach. Then we’ll explore Smead Manufacturing Company’s IT strategy and journey towards a Real-time Enterprise. Smead is aggressively leveraging new technologies and solutions in order to manage and optimize their IT infrastructure. With the goal of operational excellence, Smead has created and is executing on a roadmap that includes virtualization, voice & data convergence, and a collaboration platform led by an IT infrastructure & services architecture "blueprint" that is extensible, repeatable, scalable & trustworthy.
Bios
Joseph Vossen is Vice President of Information Services for Smead Manufacturing Company in Hastings, Minnesota. In this role, Joseph defines the IT strategic and tactical plans as part of the corporation’s Business Strategic Plan. He is responsible for business systems such as Supply Chain, Customer Facing and Business Intelligence, and IT Infrastructure. Under Joseph’s leadership, Smead has developed an IT Infrastructure Strategy and is executing on a roadmap that includes Virtualization, Operational Excellence, Governance, Voice & Data Convergence, and Collaboration Platform that is extensible, repeatable, scalable and trustworthy.
Daniel J. Weiss is Director, Principal Technologist Group, IT Management Advisory Services at Unisys. With hands on experience designing, optimizing, and operating high volume dynamic technology solutions utilizing industry best practices and approaches at companies such as Dow Jones & Company and Factiva, Daniel is well versed of the challenges in transitioning to adaptive shared infrastructure technologies such as server virtualization, blade servers, storage virtualization, tiered storage services, and storage and server consolidation.
Session Room Four
May 20, 2009 - 3:00pm to 3:50pm
Case Study
Presenter
Jim Sloss
Energy & Utilities Manager
City of Pittsburgh
In 2008 the Western Pennsylvania Energy Consortium was created by the City of Pittsburgh and Allegheny County through grants received from the Department of Community and Economic Development. This Energy Consortium quickly expanded to include other organizations throughout the region, such as the Pittsburgh Water & Sewer Authority and the Pittsburgh School District. Soon after a request for proposal was issued for the hiring of a local firm specializing in reverse auction technology. This technology creates a market that allows electricity and natural gas suppliers to bid against each other on a specific profile, compressing their margin and therefore driving down the prices.
The first auction was a complete success with each organization saving hundreds of thousands of dollars in electricity costs. Since the first auction the Western Pennsylvania has seen similar successes by conducting 2 additional auctions, one in Natural Gas and the other to extend the electricity contract. The Consortium is now talking with additional Allegheny County municipalities that meet a minimal electricity usage and could benefit the most from this technology.
This seminar is a case study in the creation of the Western Pennsylvania Energy Consortium and the role the Reverse Auction platform played in its successes.
Session Room Two
May 20, 2009 - 1:00pm to 1:50pm
Case Study
Presenters
Lynn Willenbring
Chief Information Officer
City of Minneapolis
Dan Huberty
Chief Technologist
Portfolio Enablement
Unisys Corporation
For an IT Shared Services organization to achieve the maximum value to the business they must have a mature governance program in place. The application of a mature governance program can yield upwards of a 5% cost saving on total IT spend due to effective alignment of IT to the business. Some of the benefits that can be achieved in a shared services organization through the use of governance include continued alignment with the business, ability to drive timely application of innovation and continuous improvement, balance business demand against IT resource availability and project prioritization, and manage service performance. During this presentation a governance framework will be presented and supported by an example of how Unisys and the City Minneapolis implemented a governance framework to oversee all aspects of the outsourcing contract allowing the City to achieving their Shared Services vision.
This seminar is a case study in the creation of the Western Pennsylvania Energy Consortium and the role the Reverse Auction platform played in its successes.
Bio's
Lynn Willenbring
Chief Information Officer
City of Minneapolis
Lynn Willenbring is the Chief Information Officer for the City of Minneapolis. Prior to her position as CIO she spent three years as the Director of Information Services and Customer Relations, responsible for the City’s entire network, outsourcing, and management of the new wireless services. Lynn led several efforts to engage internal customers in service delivery improvement and drive overall service excellence. She also worked for the State of Minnesota, serving the Minnesota Department of Public Safety as Assistant Commissioner and Driver and Vehicle Services Director and the Minnesota Department of Revenue in a variety of positions. While with the State of Minnesota she directed many successful citizen facing technology initiatives and spent one year on assignment to Lithuania as a government advisor.
Lynn has over 20 years experience in the Public Sector. She is currently a member of the Board of Directors of the Minnesota council for Quality, a non-profit corporation that advances improvement and performance excellence within organizations, individuals, and communities.
Lynn has a bachelor’s degree in Business Administration from the University of Minnesota and a master’s degree in Management from Cardinal Stritch University.
About Minneapolis
Minneapolis is a leading high tech city, consistently rating above average nationally in the areas such as energy efficient building, high tech mass transportation systems, University related research and development, work force with advanced degrees, a new municipal Wi-Fi system and intelligent transportation systems, to name just a few.
The City’s information technology services, the Business Information Services Department, has recently been recognized for technical excellence in the areas of its Municipal Wireless Broadband and its new computer-aided dispatch (CAD) system. These systesm were instrumental in the City’s rapid emergency response to its recent I-35W bridge collapse tragedy.
http://www.ci.minneapolis.mn.us/
Dan Huberty
Chief Technologist
Portfolio Enablement
Unisys Corporation
Dan Huberty is the Chief Technologist in North America for providing thought leadership and helping clients apply innovative solutions that are developed as a part of the Unisys Global Outsourcing and Infrastructure Services (GOIS) portfolio. Current activities include the rollout of GOIS portfolio for North America, assisting clients in developing IT strategy roadmaps, and briefing them on innovative trends in enterprise computing.
Before coming to Unisys in October 2005, he spent three and half years in The Office of the CIO at Carlson Companies performing enterprise strategy and planning for a Enterprise IT Transformation initiative using ITIL and Lean Six Sigma, Enterprise Architecture, and Enterprise Storage and Recovery. He has extensive background in enterprise strategy and planning for IT transformation initiatives, enterprise architecture, enterprise consolidation, ITIL, and Lean Six Sigma and has been an educator both at the corporate and technical college level. Mr. Huberty has achieved the following major accomplishments.
• Over 20 years providing leadership in Information Technology.
• Led and executed on several Enterprise Strategic plans and roadmaps that were responsible for creating IT value while reducing operating costs.
• Led and executed a strategic enterprise IT Process Improvement project using Lean Six Sigma and ITIL that contributed in excess of $2M per year to the bottom line.
• Developed and established an enterprise storage strategy that reduced storage service costs by 50% which fueled a 300% increase in customer business expansion.
• To CEO’s response to concurrent global crises, in less than 6 months delivered a corporate-wide set of crisis management processes and a rapid response infrastructure.
• As part of the senior management team participated in venture funding activities to raise money to maintain operations and fuel revenue growth for a growing business.
• Created strategic development plans to bring new products and services to the commercial, medical, and government markets to drive increased revenue growth.
• Led and built a critical IT infrastructure with a budget of $10M and a start-to-finish deadline of 18 months for new business venture.
• Over 4 years experience providing education programs at the corporate and technical community college level.
Session Room Four
May 21, 2009 - 1:00pm to 1:50pm
Expert in the Field
Presenter
Bob Garrett
Municipal Liaison
PennDOT's Bureau of Municpal Services
PennDOT’s new web-based system known as “dotGrants” is now available for completing the liquid fuels forms that municipalities are required to submit annually. The system greatly reduces data entry time and errors for municipal officials. During this presentation we will learn about the challenges and benefits of deploying a system such as dotGrants to the 2562 municipalities and 67 counties in Pennsylvania.
Bio
Bob Garrett is currently a municipal liaison in PennDOT’s Bureau of Municipal Services. This organization provides funding, technical assistance and technology transfer services to more than 2600 municipalities in Pennsylvania. He is the coordinator for the roll out of the web-based “dotGrants” liquid fuels filing system to Pennsylvania’s municipalities. Prior to this assignment he was PennDOT’s Chief of Research. The PennDOT Research Program includes an average of 90 research projects with an annual investment of approximately $7 million. He has worked for PennDOT for 15 years. Prior to joining PennDOT he was the director of the Union County Economic Development Council and was director of the Union County Planning Commission. He is a graduate of the Stevens College of Technology and earned his teacher’s certification from the Pennsylvania State University. He is the former Mayor of the Borough of New Berlin.
Session Room Three
May 20, 2009 - 1:00pm to 1:50pm
Janis Fratamico
Director
IBM Global Services, Americas
Expert in the Field
In the future, every human being, company, organization, city, nation, natural system, and man-made system will be interconnected, instrumented, and intelligent. Imagine what that will be like! At this very moment in our planet's history, there are a number of very significant and fundamental shifts that are occurring in society, business and technology. These shifts are playing an increasingly critical role in shaping the agenda of both Executive and IT Managers. This session will present both the implications of these shifts and a roadmap to the future Smarter Planet.
Session Room Two
May 21, 2009 - 9:30am to 10:20am
John MacMillan
Project Executive
IBM Global Technology Services
Best practices for business continuity require the alignment of several business components. A structured approach to analyze and assess business requirements is essential for selection of an appropriate recovery strategy. Based on lessons learned, proper implementation of a recovery strategy - coupled with test exercises and sufficient infrastructure - can give an organization confidence that critical services can be provided during a potential disaster.
Please attend this session and hear how testing of the Disaster Recovery plan for the SAP infrastructure for IES validated the Commonwealth's IT Continuity Plan.
Session Room Four
May 21, 2009 - 2:00pm to 2:50pm
Leader in the Field
Presenter
Nicholas P. Miller
Miller & Van Eaton, P.L.L.C.
Washington, D.C. 20036-4320
The NTIA and RUS Notice of Funds Availability are expected by late June. Public comments have been submitted and the agencies are considering what rules and policies to adopt in awarding the $7.2B in federal funding. The discussion will cover what is known about the broadband stimulus grant/loan programs, including timelines, policy priorities, and application process.
Bio
Nicholas P. Miller is a well-known expert in the law and policy governing cable television and telephone regulation, and in the legislative aspects of communications law. He served as the U. S. Senate Communications Counsel and as a special consultant to the White House on telephone deregulation issues. He represents local governments, airports, and national local government associations in cable television and telecommunications matters.
Mr. Miller is widely recognized for his lobbying experience with the Cable Act of 1984 and 1992, the AT&T divestiture, and the Telecommunications Act of 1996. He represented the national coalition of education groups in the development of the school and library universal service discount program known as “E-rate” established by the 1996 Act.
Mr. Miller is admitted to practice in Washington State and the District of Columbia Bar Associations. He received his law degree in 1973, and his undergraduate degree in 1966, both from the University of Washington where he was a member of the Washington Law Review. He is a member of the American and Federal Communications Bar Associations and an honorary life-time member of the National Association of Telecommunications Officers and Advisors, where he was their 1995 Member of the Year. He is also a member of the International Municipal Lawyers Association where he was selected as Associate Member of the Year for 2008.
Session Room Four
May 21, 2009 - 10:30am to 11:20am
Best Practices
Presenter
Teresa Richardson
State & Local Government &
Education Practice Leader
Avaya
Citizen expectations of government are rapidly changing. They expect easy access to government and knowledgeable staff to provide fast, accurate information to their requests. The economic downturn is hard for all industries,however for government it is even more challenging. Citizen needs are increasing while your budgets are shrinking. How do you connect your citizens to the resources they need without breaking the budget? This session shares key industry bench-marks and documented best practices for delivering exceptional citizen service. You’ll learn how proven citizen service strategies can help you streamline the costs of delivering citizen service.
The presentation will address best practices to successfully identify & mitigate key challenges such as:
· Identifying core requirements & benchmarks for measuring success
· Multi-jurisdictional support
· Integrating technology including Telephony, Self-Service, CRM, Work Orders & Databases
· Meeting service level objectives across agencies
· Measuring performance & citizen satisfaction
· Closed-Loop communication with citizens
And finally, we’ll share the successes & challenges through real case studies from Newark, NJ; Miami Dade, FL and the District of Columbia. All session attendees will receive a complimentary white paper from the Public Technology Institute: “Strategies For Building Multi-Channel Contact Centers In Government”
Session Room Three
May 21, 2009 - 2:00pm to 2:50pm
Case Study
Presenter
Angie Singer Keating
Vice President Compliance & Security
Co-Founder of Reclamere, Inc.
Education Practice Leader
Avaya
No organization wants to find out it has been the victim of a data breach, but today, many have found themselves in this very unenviable position. By taking a risk-based approach to data breach management, the presenter has come up with a real-world list of 12 things that organizations can do to manage a data breach after it happens. This presentation will assist organizations in understanding the 12 biggest mistakes and how to avoid them after a data breach so that the organization can weather the storm.
Bio
Angie Singer Keating is a co-founder of Reclamere, Inc., a security focused I.T. asset management, data recovery and computer forensics company servicing Fortune 1000 as well as small and medium accounts. She has a broadly diversified background with over 18 years of experience in engineering, project management, litigation support and regulatory compliance. Keating is recognized as a Certified Information Systems Auditor and a Certified Information Security Manager by the Information Systems Audit and Control Association (ISACA). Also, she is recognized as a Certified Information Privacy Professional by the International Association of Privacy Professionals. Reclamere’s E-Discovery, Computer Forensic and IT Risk Management Division is quickly becoming recognized as one of the leading firms in Pennsylvania. Attorneys in Pittsburgh, Harrisburg and Philadelphia now rely on Reclamere’s team for expert litigation support and associated technical assistance. Ms. Keating is a popular speaker with legal, medical, corporate, and educational audiences because of her extensive experience in IT auditing and risk management. As Vice President of Compliance & Security for Reclamere, Keating is responsible for all security, legal and regulatory compliance aspects of the business. She is the primary liaison between Reclamere and its vendors, local DEP officials and the EPA. Keating sits on the Certification Committee and co-chairs the Electronic Media Destruction sub-committee for the National Association for Information Destruction (NAID). Ms. Keating is a member of the Board of Directors for the Ben Franklin Technology Partnership, Her keen analytical and research abilities are necessary at Reclamere to insure quality control and compliance with complicated legal and environmental issues within the industry. A graduate of the Pennsylvania State University, Altoona campus, in Electrical Engineering Technology, Keating resides in Altoona, Pennsylvania. She is married to former Special Deputy Assistant District Attorney Doug Keating, now a partner in the law firm of Sullivan and Keating. Together, they are proud parents of an 11 year old son, Sammy.
Session Room Two
May 21, 2009 - 2:00pm to 2:50pm
Expert in the Field
Presenter
Dan Stroman
Microsoft's
FAST Search Group
Join Dan Stroman of Microsoft’s FAST Search Group for a discussion and demonstration of how government enterprise is transforming the way its employee users and public users access and share information in both mission critical and public awareness applications. Groups supporting information initiatives for Public Safety, HHS, Revenue and Government Transparency are just a few of the examples that will be shown and discussed where Microsoft’s FAST technology has been used to power search in these applications.
Bio
Dan Stroman manages Microsoft’s FAST Public Sector team and has been working with government enterprise search technology for over 14 years.