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EXHIBIT HALL HOURS
| Tuesday, December 10 , 2002 |
| 10:00 a.m. - 4:00 p.m. |
| Wednesday, December 11 , 2002 |
| 11:00 a.m. - 3:00 p.m. |
EDUCATIONAL AGENDA
TUESDAY, DECEMBER 10, 2002
9:00 A.M.-10:00 A.M.
Chocolate Ballroom
KEYNOTE PRESENTATION:
Keynote Sponsored by AMS
GIS: Mapping a Response to 9/11
Geographic Information Systems (GIS) are now being used by most government agencies around the world, to better manage their geographic assets, and to help decision-makers solve problems. Applications include environment & natural resources, land use planning, public health, utility asset management, transportation, and public safety.
The tragic events of September 11, 2001 brought another application for GIS technology to the forefront: Homeland Security. The response to the terrorist bombings of the World Trade Center towers in New York City and the Pentagon in Washington, D.C., presented a monumental challenge to law enforcement and the emergency response communities.
ESRI helped authorities set-up GIS capabilities to manage information and make time-sensitive decisions necessary for rescuing victims and recovering from terrorist bombings.
Mr. Dangermond will show the critical roll GIS played in the 9/11 response and use this incident to describe the essential value that GIS brings to all organizations: integration of data and activities taking place in common geography (places). He will also show what is happening in GIS technology evolution and how they will integrate and spatially-enable the IT infrastructure investments of organizations.
KEYNOTE SPEAKER:
Jack Dangermond
President
Environmental Systems Research Institute, Inc. (ESRI)
Mr. Dangermond has over twenty-five years of experience in developing GIS for multi-agency data management. He is the founder and President of ESRI, a Redlands, California-based firm that has been at the forefront of the GIS field since 1969. ESRI is generally acknowledged as the technical and market leader in GIS software and custom turnkey systems. ESRI has the largest GIS software install base in the world with more than 200,000 systems on PCs, workstations, and computer networks. Mr. Dangermond is recognized in both academia and industry as a leader of and an authority on the GIS field. He personally managed many of ESRI's early projects and remains active in project overview in addition to handling client relations and managing overall company activities.
Mr. Dangermond graduated with a B.S. in environmental science from California Polytechnic College, Pomona, California; an M.S. in urban planning from the Institute of Technology at the University of Minnesota; and an M.S. in landscape architecture from the Graduate School of Design, Harvard University, where he worked in the Laboratory for Computer Graphics and Spatial Design. During the first fifteen years of his career, Mr. Dangermond worked on dozens of significant projects in the areas of developing and applying GIS technology. Early efforts included developing environmental and landscape assessment for regional planning, studies in methodology for transmission line and power plant siting, and new town planning.
Mr. Dangermond has been the recipient of numerous fellowships, grants, and awards including the 2002 Distinguished Public Service Award from the U.S. Department of State The Secretary’s Open Forum for outstanding contributions to national and international affairs, the 2000 LaGasse Medal of the American Society of Landscape Architects, the Brock Gold Medal of the International Society for Photogrammetry & Remote Sensing, the Cullum Geographical Medal of Distinction from the American Geographical Society, the EDUCAUSE Medal for Systemic Progress in Teaching and Learning the Urban and Regional Information Systems Association (URISA) Horwood Award "for outstanding contributions…to the information systems field," and the Association of American Geographers (AAG) Honorary Membership, presented to individuals who have made exemplary contributions to geography. He is a member of many professional organizations and has served on advisory committees for U.S. agencies including NASA's Science and Technology Advisory Committee, the EPA, the National Academy of Sciences, the National Science Foundation, and NCGIA. He delivers keynote addresses at various meetings and conferences around the globe.
Mr. Dangermond has authored hundreds of papers dealing with GIS technology, which were published in journals and conference proceedings in such diverse fields as photogrammetry, computer science planning, environmental science, and cartography.
Principal ESRI Professional Experience
Mr. Dangermond has fostered ESRI's growth from a small research group to an organization known internationally for innovation in the application of automated geographic information and mapping systems. ESRI now has sixteen subsidiaries, as well as more than fifty-two distributors worldwide. ESRI also has ten regional offices nationwide.
Mr. Dangermond serves as an advisor to ESRI managers on major projects. These projects include the Digital Chart of the World Project for the National Imagery and Mapping Agency (formerly the U.S. Defense Mapping Agency) and two studies for the U.S. Air Force— the environmental assessment of the Small ICBM program and design, development, and application of GIS technology to support the geotechnical/siting evaluation.. ESRI also performed conceptual design studies for the cities of Los Angeles, Ontario, and Rancho Cucamonga in California, as well as a project for the Los Angeles City and County Planning Departments to analyze inconsistencies between zoning regulations and their respective general plans.
Past projects overseen by Mr. Dangermond include designing a GIS and producing a world map of desertification hazards for the United Nations Environmental Programme; performing a municipal and provincial GIS needs study for Ontario, Canada; and designing a database and providing a turnkey hardware/software system for the City of Greenville, South Carolina, that will aid in handling permit, inspection, and traffic safety obligations.
ESRI has performed many projects in Alaska including a GIS design and a coastal study for Anchorage, and GIS installation and mapping for the North Slope Borough. ESRI assisted in the Alaska Land and Resources Mapping program, an effort by the State of Alaska's Department of Natural Resources to create a State-wide data bank containing automated, commonly formatted natural resource information. ESRI also performed a natural resource management information needs study for the Tongass National Forest in southeastern Alaska.
Mr. Dangermond has played an active role in many other GIS development projects such as the Lands Unsuitable for Mining programs for the State of Illinois, the State of Utah, and the State of Kentucky.
Projects that Mr. Dangermond has contributed to as an advisor over the past decade include the Land Use Mapping and Overlay System in San Bernardino and Riverside counties in California, planning for the reclamation of strip-mined areas in central Florida, the development of the Environmental Library for the Department of Housing and Urban Development, and the development of the Polygon Information Overlay System (PIOS).
Mr. Dangermond has directed a number of ESRI projects himself. Some of the projects that he has personally managed include the Maryland Automated GIS; the New Castle County, Delaware, Automated Environmental Resource Information System; the Santa Cruz County Planning and Information System; the Los Angeles County Land Use Planning and Management Systems; various land use planning studies for the Southern California Edison Company; suitability studies for transmission line location for the Davenport Power Plant and for the Stanislaus Environmental Inventory study; a database development and mapping study for the Santa Barbara County comprehensive plan; a pilot study for the Great River Environmental Action Team on the northern Mississippi River; and many other projects.
Mr. Dangermond's projects outside the United States include a long series of Japanese projects such as seventeen environmental and landscape planning projects in the Archipelago. He also participated in the master planning of the deep water harbor and port facilities in Mikawa and the design of several factory-built housing systems. Mr. Dangermond managed a series of new town projects in Japan in Takamatsu and Kobe. He has contributed to new town projects in Senlis, France; Sunbury, Australia; Guasare, Venezuela; and other sites around the world.
Mr. Dangermond has performed urban information system work in Los Angeles, San Antonio, Anchorage, San Diego, Baghdad, and other cities. He also advised the Ministry of Natural Resources in Ontario, Canada, when it was developing a model for an urban automated GIS.
Tuesday, December 10, 2002
1:00 p.m. - 2:00 p.m.
Rooms CEG
(Non-Technical)
Homeland Security
This session will discuss the initiatives that Pennsylvania continues to develop by partnering with private industry and local government. Also discussed is ensuring that "best practices" are consistent across the state.
Speaker:
Earl P. Freilino II
Director
Pennsylvania Office of Homeland Security
Tuesday, December 11, 2002
1:00 p.m. – 2:00 p.m.
Rooms DFH
(Non-Technical)
Bridging the Technological Divide in Local Governments and Communities
This session provides an overview of the issues facing local governments and their communities regarding the use of information technology (IT) to improve their delivery of service. The focus is on the issues and opportunities for greater use of IT by local governments, including identifying opportunities, IT planning and governance, and issues with implementing such systems. This session is framed by both the pragmatics of current local government issues (constrained funding and increased regulatory requirements) and the current disparities in IT uses by state and local governments.
Speaker:
Steve Sawyer
Founding Member and Associate Professor
School of Information Sciences and Technology
Pennsylvania State University
Tuesday, December 10, 2002
1:00 p.m. – 2:00 p.m.
Rooms MKI
(Non-Technical)
Enterprise Content Management: What's In Store For You?
What is Enterprise Content Management? Is it the IT buzzword of the decade, another place to store yet a bigger bunch of junk, or just possibly a way to share the important stuff with customers, colleagues, and partners? What opportunities can we create by making truly useful information available interactively across all of our applications? What risks do we have?
Right now, we have islands of data limited by servers and software and controlled by a knowledgeable few. We have important communications and decisions locked forever in a vast store of email with no way to reuse it. Our colleagues, customers, partners, and the public demand efficient access. Senior management wants us to deliver it, at less cost. Our attorneys warn us about privacy requirements. But when litigation strikes, we need to find and produce the equivalent of thousands, if not millions of pages of live or legacy data.
This session considers Enterprise Content Management in a nontechnical way. With examples from business and government, it offers ECM opportunities in customer service and self-service, internal workflow, information management, and the integration of live and legacy data across applications. It weighs ECM with privacy requirements and with the costs and burdens of litigation. Most importantly, it explores the ramifications of ECM on how we think about, define, and build for the future delivery of services.
Speaker:
Charles R. Kellner
Senior Consultant
Daticon of Norwich CT
Tuesday, December 10, 2002
1:00 p.m. – 2:00 p.m.
Rooms NLJ
(Non-Technical)
GIS Case Studies
Unified Land Records System
The Unified Land Records System (ULRS) will for the first time in the City’s history aggregate accurate and current land record data from all of the multiple independent databases that now contain property-specific information used by various departments throughout the City. These property-specific data will be linked via the City’s geographic information system (GIS) to an accurate and up-to-date parcel map developed from the property registry maps that are maintained by the Department of Records.
CityMaps
CityMaps (citymaps.phila.gov) is Philadelphia’s new web site that gives citizens quick and easy access to maps and answers to questions such as “Who is my council representative?”, “What police district do I live in?”, and “Where is the closest hospital to my house?”. CityMaps uses Geographic Information Systems (GIS) technology, including address-based mapping services, to help citizens and businesses locate geographic features, determine zoning, and find service areas and facilities within the City of Philadelphia. This simple, user-friendly web site allows the user to enter a valid City address or street intersection and view aerial photography (e.g., birds eye views of houses, streets, etc.), examine zoning districts (e.g., R-1 residential, C-2 commercial, etc.) and City zoning code, determine the geo-political or service area for a given address or location (e.g., council districts, police districts, etc.), and find the nearest facility (e.g., recreation centers, libraries, or hospitals).
Geospatial Display of Urban Management Indicators
We are proposing a partnership among the City of Philadelphia, The Reinvestment Fund and Philadelphia Safe and Sound which will support a program by which public and private social service and other governmental and non-governmental organizations can legally share data for the mutual benefit of the organizations and their clients.
The use of mapping software to observe and react to trends has been in use by organizations across the country including the Philadelphia Police Department, where the process is known as CompStat. The Reinvestment Fund and Philadelphia Safe and Sound have demonstrated the feasibility of utilizing mapping software to present data and trends in the local housing development and child welfare arenas. The graphic display of geospatial information can make a unique contribution to the understanding of complex data relationships. In some cases the mapping of data actually facilitates the visualization of relationships that were previously hidden to the user.
Speakers:
Dianah Neff
Chief Information Officer
City of Philadelphia
James L. Querry, Jr.
Director, Enterprise GIS
Mayor's Office of Information Services
City of Philadelphia
Tuesday, December 10, 2002
2:10 p.m. - 3:10 p.m.
Rooms CEG
(Technical)
Fundamentals of XML
This session will review the fundamentals of XML technology and its Emerging role in e-commerce. It focuses attention on the uses of XML in various major government endeavors such as Tax Administration, Legislation, Transportation, Public Safety, Environmental Management, and Health and Human Services. The talk will conclude with a discussion of the future of data exchange and its implications for the future of government.
Speaker:
Edward Fraga
Vice President
Gartner State and Local Government Consulting Practice
Tuesday, December 10, 2002
2:10 p.m. - 3:10 p.m.
Rooms DFH
(Non-Technical)
IT Leadership: Do You Have What It Takes?
Are you ready to be a leader in information technology? Do you know how to establish IT credibility, develop effective business cases and earn a seat in the executive boardroom? Discover the components you need to successfully transition government through the digital decade. Hear the best practices employed by successful public and private sector CIOs. Assess your organization’s readiness and determine what action items you must undertake to succeed.
Speaker:
John Goggin
Vice President, Electronic Government Strategies
META Group
Tuesday, December 10, 2002
2:10 p.m. – 3:10 p.m.
Rooms MKI
.
(Non-Technical)
Assessing Your Security Posture
Security is not a technology problem; it is a business problem. Securing your organization is a key ingredient of overall success. As more and more organizations realize that e-Government is their business, they also realize that their on-line resources are among the critical assets that enable them to better serve their constituencies and achieve gains in operational efficiency.
However, the security challenge is escalating with the rise of e-Government, increases in workforce mobility and our reliance on the Internet as a means of communicating. According to the Computer Security Institute’s “2002 Computer Crime and Security Survey,” 90 percent of respondents reported security breaches. In 2002, cyber attacks effected 85 percent of these organizations. Out of 502 respondents, 186 acknowledged related financial losses exceeded $45 million. Globally, the economic impact of the Nimda worm has exceeded $635 million in losses. It is not a matter of “if” it will happen, but “when” and to what extent it will impact operations and services.
Government organizations require a comprehensive, holistic approach to security that addresses the challenges and opportunities of Digital Government. Understanding how to assess your security posture will assist your organization in closing the “gap” between current and desired security levels. This session will explore:
- Understanding today's cyber threats
- Worms, viruses and hackers defined and differentiated
- Assessing your organization for security vulnerabilities
- Evaluating your online assets
- Planning for security
- Allocating proper human and financial resources
- Maintaining control
Speaker:
Gregory Antonik
Business Development Manager, Public Sector Operations
Internet Security Systems (ISS)
Tuesday, December 10, 2002
2:10 p.m. - 3:10 p.m.
Rooms NLJ
(Technical)
An Enterprise Approach to Business Continuity Planning within Government
The face of Business Continuity Planning has changed dramatically over the last several years. Organizations have implemented business strategies such as Internet/Intranet, e-mail, and call centers as a primary means of providing services and doing business. Employees, customers, and business partners are now accustomed to using these technologies as a primary means of communicating and conducting business. Consequently, high availability becomes critical in most organizations to ensure services can be provided without interruption.
Government environments require recovery time objectives (RTOs) that focus on supporting public needs. Government agencies must consider the unique level of service expectations that exists for the public sector. Some government entities create and support data warehouses of information as well as processing platforms that are shared by multiple state agencies. In addition, emerging technologies such as wireless must be incorporated into recovery strategies.
This session will explain the “best practices” involved in developing an Enterprise-wide Business Continuity/Recovery Planning strategy. It will include steps involved in conducting Risk Assessment and Mitigation, Business Impact Analysis, and Recovery/Continuity Strategy design using the dynamics and advantages inherent in a government environment.
Speaker:
Virginia M. Miller, CBCP, GCP
Director
Keane National Business Continuity Planning Practice
Tuesday, December 10, 2002
3:20 p.m. – 4:20 p.m
Rooms CEG
(Panel Discussion)
(Non-Technical).
Bringing Broadband Home to Your Community
Most local government and economic development officials understand that a vibrant technology sector is critical to the sustained economic and social health of their communities. Central to achieving this success is access to advanced telecommunications services and the effective use of broadband-enabled applications. Unfortunately, many communities in Pennsylvania still do not have the necessary telecommunications infrastructure required to compete and thrive in the modern economy, and many community leaders do not understand how to get it.
Some local governments and their respective economic development organizations and other key community leaders have developed a system for assisting local leaders in securing an affordable and effective broadband infrastructure for their communities. The approach is innovative because it addresses the issue from multiple perspectives and leverages the resources of the entire community. This presentation will outline this approach, along with key research findings, and examples of its success.
The process centers on local technology “champions” who understand that technology development is important to their community. Local officials evaluate the existing state of broadband in the region and develop a step-by-step plan for securing access. The process considers all available technologies, from laying dark fiber to deploying wireless networks to leasing local telephone company lines. Once the plan is developed, local leaders work through the process of implementing it. The end result is a customized solution that provides improved broadband access and content to a community that was underserved in both areas.
Several aspects of this approach are unique compared to other efforts to build “digital communities.” Broadband access and application development/implementation are addressed together, showing people not just how to get broadband, but what to do with it once they have it.
This presentation will also highlight a specific community in Pennsylvania where this approach is being applied. The overall goal of the presentation is to help local officials understand that they can bring broadband home to their communities.
Speakers:
David A. Donlin
Executive Director
Schuylkill Chamber of Commerce
Kevin Dellicker
President, Strategic Consulting Group
Affinity Group of Harrisburg
Ken Sochats
Assistant Professor of Information Science and Telecommunications
Director, The Visual Information Systems Center
University of Pittsburgh
Tuesday, December 10, 2002
3:20 p.m. - 4:20 p.m.
Rooms DFH.
(Non-Technical)
New Technology Deployment: Making Technology Work
This session will focus on pursuing success in the implementation of technology. After all, why does a technology work in one company and fail in another? Typically the technology doesn’t fail it’s the process. Implementations fail because of poor planning, incorrect expectations, and corporate politics, to name just a few. Failed projects are bad for the bottom line and often take a toll on professional and personal lives. We will focus on successful implementations of technology in the “real” world and look at preparing, planning, and leading a project both strategically and tactically. Learn and apply the techniques of peak performers to your technology implementation, greatly increasing the odds of success. The speaker is a veteran of many projects and will share lessons learned from both successes and failures.
Speaker:
Don Scott
President and Founder
Lead2Succeed, LLC
Tuesday, December 10, 2002
3:20 p.m. – 4:20 p.m.
Rooms MKI
(Non-Technical)
Homeland Security: Using the Tools in the Toolkit
From simple tasks like exchanging basic messages to the more-complex challenges of enabling secure communications for intelligence gathering and providing real-time data for on-scene responders, the role of information technologies in emergency management and homeland security is increasing. In this session, we'll explore the tools that are being blended together into systems that provide core functions—education, public warning, predictive intelligence, response coordination and recovery. Pennsylvania's ongoing efforts to transition toward operations centers without walls, provide flexible alternatives to traditional systems, and develop omnipresent warning systems will be reviewed. Central to the presentation will be a detailed explanation of the emergency management/homeland security needs in this era of challenge as well as the continuing and often-ignored need to keep user interfaces intuitive and efficient.
Speaker:
David L. Smith
Director
Pennsylvania Emergency Management Agency
Federal Privacy Laws and Their Impact on the States
Tuesday, December 10, 2002
3:20 p.m. – 4:20 p.m.
Rooms NLJ
(Non-Technical)
Federal Privacy Laws and Their Impact on the States
Ms. Hallawell will review the existing and emerging landscape of
federal,industry and state privacy and security regulations. Ms. Hallawell will then examine how changing privacy and security regulatory requirements will impact government's IT and information security strategies. Lastly,the presentation will pay particular attention to the role of identity and access management architectures and technologies in meeting the challenges of government's privacy and security obligations.
Speaker:
Arabella Hallawell
Research Director
Gartner
Wednesday, December 11, 2002
8:50 a.m. – 9:50 a.m.
Rooms CEG
(Non-Technical)
Maximizing Your Technology Investments
In today’s competitive environment, it is crucial that the investment you make in information technology doesn’t fall short. The need to get value for each technology dollar you spend was never greater than it is today.
If you’re a nontechnical business or government manager, this presentation will help you participate more effectively when decisions are made about expensive automation issues. The presentation will use a unique but easy-to-understand model that you can use when communicating with computer professionals and vendors regarding information technology and its effective uses.
As a result, you will be able to better evaluate the system development philosophies of potential information technology providers and their awareness of quality and security practices. You will also be able to:
- remove much of the mystery, confusion and intimidation sometimes experienced by nontechnical managers when dealing with computer professionals.
- use the model to put your next technology project on a successful path and keep it there.
- make decisions that will positively affect productivity, profitability and maximize the value of your technology dollar.
Speaker:
Timothy Braithwaite
Program Manager
Titan Systems Corporation
Wednesday, December 11, 2002
8:50 a.m. - 9:50 a.m.
Rooms DFH
(Non-Technical)
Biometrics for Beginners
Biometric identification is based on the measurement of a physiological and/or behavioral characteristic of an individual. Based on this definition, biometrics can be defined as the science of using a particular biological aspect of the human body to recognize and verify a person’s identity for any activity requiring a proof of identity. This includes fingerprints, retinal and iris scanning, hand geometry, voice patterns, facial recognition and other techniques. This presentation will address the technologies available today and the applications where they are being used. Also, some of the future trends in biometrics will be addressed.
Speaker:
Larry J. Wright
Sandia Laboratories
Wednesday, December 11, 2002
Rooms MKI
(Panel Discussion)
(Non-Technical/Technical)
Cybercrime and System Security: Your Role in Planning and Prevention
This panel discussion on security features three inter-related one hour sessions.
8:50 a.m. - 9:50 a.m.
First hour: Cybercrime Issues. Individual topics include current events in electronic crime; targets and targeting; and motivation and goals of attackers. Recommendations and suggestions for improving electronic security will be provided for personnel across the organization: management, accounting, policy, and technical personnel will be addressed.
10:00 a.m. - 11:00 a.m.
Second hour: Computer and Network Security. The discussion will begin with a description of common vulnerabilities, followed by an outline of the vulnerability assessment process. Once the assessment section is complete, attendees will learn about methods of mitigating the damage potential of existing issues. This process will include incident detection followed by a walk-through of incident response and damage control.
1:00 p.m. - 2:00 p.m.
Third hour: Wireless Networking. Without proper configuration, a wireless access point (WAP) can provide a great deal of information to someone sitting outside the building. Attendees will learn what they can do to secure their wireless connections, and will see a demonstration of what an outsider can do via an unsecured WAP. Currently available wireless networking protocols and methods will be described, along with advantages and disadvantages of each.
Speakers:
Scott C. Zimmerman, CISSP
Research Associate
CERT
Tim Rosenberg, Esq.
Senior Information Security Consultant
L. Robert Kimball & Associates
Ronald E. Plesco, Jr., Esq.
Senior Information Security Consultant
L. Robert Kimball and Associates
Brian Best, CCIE #6128
Systems Engineer
Cisco Systems
Wednesday, December 11, 2002
8:50 a.m. - 9:50 a.m.
Rooms NLJ
Leveraging the Buying Power of State Government
This presentation will illustrate how PA state government has structured contracts to benefit local governments, schools and communities. Specific contracts and programs that could benefit local government, such as the Adelphia Contract, will also be discussed.
In this session, Paul F. Bluhm, Invitation-To-Quality Project Manager, will cover the following:
The ITQ Process and Local Public Procurement Units
- What is an ITQ contract?
- Background
- Who can use the Master IT Services ITQ contract?
- Description of a “Local Public Procurement Unit”
- What can the ITQ web site do for you?
- Review of the web site features
- Coop Purchasing—a Unique Requirement
- Description and guidance
- PA Prevailing Wage—a Special Issue
- Guidance
Nicholas Girodano, Director, Bureau of Commonwealth Telecommunications Services (BCTS), will discuss the Keystone Communications Project:
The Commonwealth Telecommunications Services contract awarded to Adelphia Business Solutions (ABS) provides advanced, broadband services over the expanded, fiber-based public network infrastructure of ABS throughout Pennsylvania. Mr. Giordano will discuss the significance of the Commonwealth contract to local government.
This is the first Pennsylvania state government telecommunications contract that also included special pricing for local government, public schools, and public libraries (Category 3 Users). Service pricing includes advanced data communications and high-speed Internet services, as well as local and long distance telephone service. It is the Commonwealth’s objective to provide savings to local government by giving local government competitive alternatives for these vital services. The Commonwealth contract can also be leveraged for enhanced economic development opportunities.
Mary Randolph will discuss Department of General Services IT Hardware and Software Contracts among other things.
Speakers:
Paul F. Bluhm
Invitation-To-Qualify Project Manager
Nicholas Giordano
Director, Bureau of Commonwealth Telecommunications Services (BCTS)
Office for Information Technology
Commonwealth of Pennsylvania
Mary Randolph
Buyer Supervisor
Department of General Services
Bureau of Purchases
Commonwealth of Pennsylvania
Wednesday, December 11, 2002
10:00 a.m. - 11:00 a.m.
Rooms CEG
(Panel Discussion)
(Non-Technical/Technical)
Applying Project Management Principles in IT Deployments
Numerous studies have shown that a majority of IT projects fail or are never completed. Even projects with clear goals, motivated resources, and full management support face long odds of being completed on time, within budget, and demonstrating a return on investment. This presentation will examine the management of technology-driven projects. Key principles and project management techniques that can be applied in your organization will be reviewed. We will discuss the common issues that lead to IT project failures and show how you can increase the success rate of your technology projects by applying standard project management techniques and best practices.
Successful project management practices will be shown via a case study of the Commonwealth of Pennsylvania, Department of Labor and Industry’s migration to Commonwealth Connect, the state’s Enterprise e-mail system and common desktop configuration. The L&I/IntelliMark project team will discuss the major hurdles and risks encountered and provide an understanding of the strategy, tools and techniques that were utilized to accomplish this enterprise level migration project.
Speakers:
Robin O. Rawdon
Senior Project Manager
IntelliMark IT Solutions
Kenneth Buck
Systems Integration Assistant Manager
IntelliMark IT Solutions
Diana Kegris
Project Manager, Enterprise Services
Pennsylvania Department of Labor & Industry
Robert Mcgrath
Chief Information Officer
Pennsylvania Department of Labor and Industry
Wednesday, December 11, 2002
10:00 a.m. - 11:00 a.m.
Rooms DFH
Examples of Local Government Doing Great Things Through Technology
(Non-Technical)
In this session, Dr. Jeffery Featherstone, Temple University, will discuss “The Evaluation of Land Development Scenarios Through 3-D Analyses”. Mr. Knepper, Lancaster County, will showcase “Lancaster County’s Deployment and Use of Dynamic Site Framework (DSF)”.
Evaluation of Land Development Scenarios Through 3-D Analyses
The Center for Sustainable Communities at Temple University Ambler has created a design studio that incorporates state-of-the art geographic information system (GIS) software to perform customized scenario analysis to support spatial decision-making, including 3-D analysis. It uses powerful community planning and simulation software known as CommunityViz, developed for the Orton Family Foundation. The software allows users to create and manipulate a virtual representation of a town or development and explore different land use scenarios, including full build-out scenarios. A “scenario,” in the context of the software, is a set of existing and proposed conditions in a community, as described with maps, photographs, database tables, three-dimensional models of the terrain and buildings in the community, governmental policies and laws, and natural and regulatory factors that tend to promote or limit changes in the community. Through use of the software, developers, planners, and government officials can make collaborative decisions about possible changes in their communities.
Lancaster County’s Deployment and Use of Dynamic Site Framework (DSF)
Lancaster County launched their new web portal in December 2001. This was the result of a cooperative effort between the Office of Information Technology (OIT) and the County of Lancaster to promote e-government and the use of DSF to local governments throughout the Commonwealth. Lancaster County was the first county selected to participate in this web portal pilot project with OIT. In this session Mr. Knepper will discuss the County’s deployment and use of DSF including a discussion of some of the e-government projects that are taking shape as a result of this dynamic web technology.
Speakers:
Dr. Jeffery Featherstone
Director, CRP Program
Ambler College
Temple University
Joe Knepper
Manager
Customer Service
Lancaster County Data Processing
Wednesday, December 11, 2002
10:00 a.m. - 11:00 a.m.
Rooms NLJ
(Panel Discussion)
(Non-Technical)
Imagine PA: The Largest Public Sector ERP Implementation
Imagine PA…a statewide project that’s innovative, imaginative, groundbreaking and history making. Imagine PA is changing the way Pennsylvania government does business. Pennsylvania is the first state in the nation to comprehensively implement an Enterprise Resource Planning-type software across the Commonwealth’s core business functional areas including Accounting, Budgeting, Human Resources, Payroll and Procurement using SAP technology. This session will provide an opportunity to discuss the “lessons learned” from a panel of Imagine PA’s top leaders. The panel discussion provides an open forum for sharing information about this pioneering initiative.
Speakers:
Donald E. Edmiston
Imagine PA Project Director
Terry Hack
Imagine PA Deputy Director
Sharon Minnich
Department of General Services
Deputy Secretary for Procurement
Wednesday, December 11, 2002
1:00 p.m. – 2:00 p.m.
Rooms CEG
(Non-Technical)
Transforming Government: Moving from Budgeting to Planning
Nearly every state in the country is facing budget challenges right now. What is most troubling about that fact is that during a very mild recessionary period, we are seeing the largest state budget deficits in history. Government officials are scrambling to keep up, trying to make the best changes possible to deal with them. However, are they equipped with the proper technologies, information, and procedures to effectively manage changes as they come up? This presentation will explain why government needs to consider moving from an annual budgeting process to one of ongoing planning, as is happening in the private sector. It will also discuss the changes necessary to technology and budgeting/planning processes so that government can make such a change.
Speaker:
Mark Howard
Senior Manager
Accenture
Wednesday, December 11, 2002
1:00 p.m. – 2:00 p.m.
Rooms DFH
Integrated Criminal Justice
(Non-Technical)
The session will examine perspectives on integrated justice and homeland security, including national, state and local levels. The session will include demonstrations of JNET and the PA State Police IIMS System (Incident Information Management System) and focus on the collaboration between systems and organizations.
.
Speaker:
Linda Rosenberg
Executive Director
Pennsylvania Justice Network (JNET)
Wednesday, December 11, 2002
1:00 p.m. – 2:00 p.m.
Rooms NLJ
(Non-Technical)
So I Have My Portal...Now What?
Portals and content management software are answer for today's issues for getting information to constituents. However, at some point, everyone will resolve the content management issues, have a portal and be faced with the question "So I have my portal...now what?" The next great wave for eGovernment will be the sharing of information and data between state agencies, local government, schools and businesses. The inter-connected community—state agency, county government, school, and the state main portal—will become one system that facilitates sharing of ALL information in a structured way. Every press release, calendar event, or terrorism alert can be categorically shared along with data such as: daily prevailing wages, census numbers, lottery numbers, live election results...virtually any piece of information. Come learn that this is not a dream. It is the holy grail of e-Government, and it is a reality in Pennsylvania. It's the PA PowerPort powered by DSF 2.2.
Speaker:
Chip Umsted
Senior Vice President
PPT
Wednesday, December 11, 2002
2:10 p.m. – 3:10 p.m.
Rooms CEG
(Non-Technical/Technical)
Ensuring Usability in Business Systems and On-Line Services
Excessive training requirements, slow user adoption rates, low productivity, high error rates: with the application of appropriate skills and activities during the software development process, these common business system flaws can be avoided. Whether you are a Development Manager building a department's next business system, or a business owner deploying an on-line service channel, your next technology buy should be based on more than a Requirements Specification. How (or if!) a user learns to successfully use a system is just as important as what a system can do. Before you start another technology project, learn key questions to ask and processes to follow in order to ensure your team can guarantee quick user adoption and true productivity.
Speaker:
Harold Hambrose
President and Chief Executive Officer
Electronic Ink
Wednesday, December 11, 2002
2:10 p.m. – 3:10 p.m.
Rooms DFH
(Non-Technical)
Web Accessibility for People with Disabilities: Section 508 Standards
Most states have published guidelines requiring Web accessibility for people
with disabilities, stating that Web sites must adhere to existing policies and
restrictions regarding the Internet and Intranets. Most guidelines adhere to the "Electronic and Information Technology Accessibility Standards" published by the Federal Access Board. Under Section 508 of the Rehabilitation Act Amendments of 1998, the Access Board published standards for electronic and information technology, including Web access, to ensure accessibility for
people with disabilities.
This session will review the Section 508 standards for Web accessibility.
This session is geared toward any person who may be responsible for web pages, whether providing the content and design or the technical web programming.
Speaker:
Carol H. Kann, Ed.D.
Institute on Disabilities
Temple University
Wednesday, December 11, 2002
2:10 p.m. – 3:10 p.m.
Rooms MKI
(Non-Technical)
Panel Discussion:
Electronic Document Management
The Future Paperless Office:
Supporting Electronic Document Management at PENNDOT
Brian Radcliffe, Director of the Bureau of Information Systems at the Pennsylvania Department of Transportation, will make a presentation on steps being taken at PENNDOT to establish support structures for EDMS covering infrastructure, software support, maintenance and resource allocation for application maintenance.
The Future Paperless Office:
Implementing Electronic Document Management at PENNDOT
Farokh J. Sinor, EDMS (Electronic Document Management System) Project Manager with the Department of Transportation, Commonwealth of Pennsylvania, will make a presentation on the history, status and future direction of document management at PENNDOT. His discussion will cover the selection of a system integrator, selection of the software, establishment of enterprise-wide standards, development of the enterprise Strategic Plan, implementation of the pilots, current applications activity and lessons learned.
EDMS New Technology Deployments: Lessons Learned
This presentation will focus on lessons learned by the Pennsylvania Department of Revenue while implementing and working with an imaging system to process tax documents. It will be presented from a non-technical end-user perspective. Points covered will be upfront preparation needs, staffing, and system expectations versus actual results.
Beyond Imaging: Process Re-engineering for a Paperless Workplace
This presentation will include the "lessons learned" and knowledge gained by the Pennsylvania Department of Banking during the department's recent IT Enterprise re-design project. The new system incorporates integrated document management and workflow processes into a fully browser-based management and back-office application portal. Major components of the system include, among others: a mySAP integration module extract, single source log-on, auto letter generation and the ability for users to dynamically generate reports and access information in real time.
The presentation will be given by Donna Snyder of Computer Sciences Corporation, the primary system integrator, with active input from Rick Huff, the Department of Banking's IT Director.
Speakers:
Brian Radcliffe
Director
Bureau of Information Systems
Pennsylvania Department of Transportation
Farokh J. Sinor
EDMS (Electronic Document Management System) Project Manager
Pennsylvania Department of Transportation
Debra Coombs
Assistant to the Director
Bureau of Individual Taxes
Pennsylvania Department of Revenue
Rick Huff
IT Director
Pennsylvania Department of Banking
Donna Snyder
Lead Project Manager
Computer Science Corporation
Wednesday, December 11, 2002
2:10 p.m. – 3:10 p.m.
Rooms NLJ
(Technical)
Web Services
Web Services is poised to become the next evolutionary step in Web application development. However, as with most promising new technologies, there is a great deal of hype and a great deal of misunderstanding about Web Services technologies. This session will provide a high-level overview of Web Services, the major underlying technologies (e.g. XML, SOAP, UDDI, etc.) and the practical applications. Also, various XML standards and vocabularies will be discussed. Finally, vendor positioning and products will also be explored.
Speaker:
Jeff Viezel
Practice Director
Gartner Consulting
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